Terms of Service
Effective Date: January 1, 2024
1. Acceptance of Terms
By accessing and using the Prime Travel Pros website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Services Description
Prime Travel Pros provides travel consultation and planning services, including but not limited to:
- Custom travel itinerary planning
- Flight and accommodation booking assistance
- Travel advice and recommendations
- 24/7 travel support services
- Access to exclusive travel deals and experiences
3. Booking and Payment Terms
All travel bookings made through Prime Travel Pros are subject to availability and confirmation by service providers. Payment terms vary by service and will be clearly communicated before any commitment is made. Deposits may be required for certain bookings.
4. Cancellation and Refund Policy
Cancellation policies vary depending on the specific travel services booked. These policies are determined by airlines, hotels, and other service providers. Prime Travel Pros will clearly communicate all applicable cancellation terms before booking confirmation. Our consultation fees are non-refundable once services have been rendered.
5. Liability Limitations
Prime Travel Pros acts as an intermediary between clients and travel service providers. We are not liable for:
- Flight cancellations, delays, or schedule changes
- Hotel overbooking or accommodation issues
- Natural disasters, political unrest, or other unforeseen circumstances
- Personal injury, illness, or loss of personal property during travel
- Currency fluctuations affecting travel costs
6. Travel Insurance
We strongly recommend that all clients purchase comprehensive travel insurance. Prime Travel Pros can provide information about travel insurance options but does not provide insurance services directly.
7. Client Responsibilities
Clients are responsible for:
- Providing accurate information for bookings
- Ensuring valid passport and visa documentation
- Arriving at designated departure points on time
- Following all local laws and customs at destinations
- Maintaining appropriate travel insurance coverage
8. Privacy and Data Protection
The collection and use of personal information is governed by our Privacy Policy. By using our services, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.
9. Intellectual Property
All content on the Prime Travel Pros website, including text, graphics, logos, and images, is the property of Prime Travel Pros and is protected by copyright and other intellectual property laws.
10. Dispute Resolution
Any disputes arising from these terms or our services will be resolved through binding arbitration in accordance with applicable laws. Both parties agree to attempt resolution through good faith negotiation before proceeding to arbitration.
11. Changes to Terms
Prime Travel Pros reserves the right to modify these terms at any time. Changes will be posted on our website with an updated effective date. Continued use of our services after changes constitutes acceptance of the modified terms.
12. Contact Information
For questions about these Terms of Service, please contact us through the contact form on our website or at the contact information provided on our main website.
13. Governing Law
These terms are governed by and construed in accordance with applicable local and federal laws. Any legal action related to these terms must be brought in the appropriate jurisdiction.